Withdrawal
Why was my Interac payout cancelled?
If your payout request was cancelled shortly after it was requested, it mostly likely indicates there was a mismatch between the last name we have on your account and the last name on your Interac profile. As such, we are unable to process your ...
What can cause a delay in processing my Interac withdrawals?
All withdrawal requests are subject to internal security verification and if there are no issues, the withdrawal request will be processed within 7 business days. Once the transaction is processed, it may take longer for the money to reach you. What ...
Restricted Balance
If you are unable to withdraw your full account balance, you may have have restricted funds in the form of an active casino bonus. To view your active bonuses, go to the top right Profile icon, scroll down to Rewards, select Bonuses, and select ...
How can I withdraw funds?
You can requested a withdrawal once you made a real money deposit by going to Profile Icon>Withdrawal Options: We take your account and financial security seriously. We have in place processes that protect you and us from any potential fraud. Thus ...
Where is my money?
All funds requested for withdrawal are restricted, separately, and are not available for game play. If you wish to cancel the withdrawal, you can do so any time from the Reverse Withdrawal section of your account. Once processed, this feature will ...
How do I set up AutoDeposit for Interac withdrawals?
Setting up AutoDeposit is easy and will reduce the steps on future withdrawal requests. Once AutoDeposit t is set up, the funds will be automatically sent to your bank account without the need to enter a password, answer security questions, or log in ...