Why was my Interac payout cancelled?
If your payout request was cancelled shortly after it was requested, it mostly likely indicates there was a mismatch between the last name we have on your account and the last name on your Interac profile. As such, we are unable to process your payout. Please contact your bank to have your last name changed or do it via their online banking. You will need it to match what's on your Stardust ON Casino Account.
Related Articles
Interac Transfers
Interac provides 2 ways of depositing, but not all financial institutions support all of them. eTransfer: You need to add the beneficiary, and send the transfer to Wyzia email address. Note, Wyzia is the payment processing company which helps us ...
How do I set up AutoDeposit for Interac withdrawals?
Setting up AutoDeposit is easy and will reduce the steps on future withdrawal requests. Once AutoDeposit t is set up, the funds will be automatically sent to your bank account without the need to enter a password, answer security questions, or log in ...
What can cause a delay in processing my Interac withdrawals?
All withdrawal requests are subject to internal security verification and if there are no issues, the withdrawal request will be processed within 7 business days. Once the transaction is processed, it may take longer for the money to reach you. What ...
Deposit Methods
Interac Interac Request for Money and Interac eTransfer are very popular payment methods in all of Canada. You can use your bank account from participating banks and Credit Unions, to make a deposit directly to the gaming account. The name on your ...
Where is my money?
All funds requested for withdrawal are restricted, separately, and are not available for game play. If you wish to cancel the withdrawal, you can do so any time from the Reverse Withdrawal section of your account. Once processed, this feature will ...